Mint automatically pulls all your financial information into one place and you can see all your balances and transactions together.
You can add accounts, cards and bills you’d like. See what you have and what you owe. Track your spending patterns, investments and more. It's simple and free.
I led design and worked closely with a user researcher and visual designer to create Mint's first credit score feature for mobile and web platforms.
Analyzed competitor feature set to review best practices for the information a user needs to fill in before viewing her credit score - Credit Karma, Credit Sesame
I started by sketching design solutions using existing Mint personas for context. Once solutions were sketched out, I created wireframes and after a few rounds of iterations created design options for testing.
Research findings from mobile testing informed final designs which were carried over to the website design as well.
I iterated on several designs to arrive at the best options for data visualization to display a user's credit score, credit usage, payment history, average age of credit and account history. It was important to have clear information hierarchy.
USER RESEARCH FINDINGS
- Users wanted more information about the importance and benefits of good credit score for future purchases and better money management.
- Most users liked the visualization of 'Credit Usage' (with the circle) and understood it.
- Grades made people feel like they were being judged, some users didn't mind it.
- It was important for users to know how they compare to others in their income level/peers
Create a seamless experience for adding credit score to existing Mint accounts.